Terms & Conditions


1. The legal relationship between IMC Europe B.V. (here in after referred to as the “Seller”) and the Buyer are subject exclusively to the General Terms and Conditions of Sale here present, the Special Terms and Conditions of Sale and the Ancillary Terms proper to each individual sales transaction.

2. The Special Terms and Conditions of Sale consist of the Guidelines on Product Returns, the Terms applicable to specific services Seller may offer, such as training, repair, etc., to Seller’s shipping modalities, etc. The Ancillary Terms proper to each individual sales transaction consist of the quotation and/or the order confirmation and/or shipping information and/or any other written contract between Seller and Buyer.

3. The General Terms and Conditions of Sale, the Special Terms and Conditions of Sale and the Ancillary Terms are binding upon confirmation by Seller of Buyer’s order and are hereinafter collectively referred to as the “Agreement”.

4. In the case of contradiction between these present General Terms and Conditions of Sale and the Special Terms and Conditions of Sale, the Special Terms and Conditions of Sale shall have priority. In the case of contradiction between the Special Terms and Conditions of Sale and the Ancillary Terms, the Ancillary Terms shall have priority.

5. Failure or delay by the Seller in enforcing or partially enforcing any provision of the Agreement shall not be construed as a waiver of any of its rights under the Agreement, at present or in the future.

6. Seller communicates its General and its Special Terms and Conditions of Sale to Buyer through a link to its dedicated webpage on its Ancillary Terms. Seller communicates its Ancillary Terms to Buyer by e-mail, by fax or any other written notice.

7. Buyer cannot unilaterally or tacitly depart from the Agreement in any way whatsoever. The Agreement excludes the application of any of the Buyer’s general or special terms and conditions. Buyer consequently recognizes that its general or special conditions do not apply to the Agreement.

8. The Agreement supersedes all written or oral arrangements, contracts, proposals and commitments related to the object described in the Agreement, entered into at a prior date.

Quotations and orders

1. Quotations are free of charge. Quoted prices are valid during fourteen (14) calendar days, subject to availability. A quotation represents a mere proposal by the Seller and does not bind the Seller, not even following acceptance by the Buyer. Only written acceptance by the Seller through order confirmation creates an Agreement.

2. Buyer must place their orders by e-mail, and conduct all ensuing communication relating to its order through this channel, unless indicated otherwise in the Agreement.

3. The Seller assumes that the information, drawings and other data submitted by the Buyer are correct and may use these as the basis of his quotation. Where the Buyer himself places an order by citing himself references to the Seller, then the Seller shall assume that these correspond with the Product effectively required.

4. Even though all illustrations, measurements, capacities, weights and other details regarding machines and parts, price lists, offers included in the Seller’s catalogue or the Seller’s website or demo models are compiled with the greatest possible care, they only constitute an approximation and are purely informative and thus given free of obligation.


1. The subject of each individual sales transaction is explicitly described in the Agreement and covers the part(s), equipment, tool(s), machine(s) and/or service(s) described therein. The subject is hereinafter referred to as the “Products”.

2. The Buyer is entirely responsible for the choice of the Products. The Products are standard items which are not specifically created for the Buyer’s needs, or items which the Seller, at the Buyer’s request, adapted to meet the specifications described by the Buyer. The Seller is free from any responsibility should it become apparent that the Products do not meet the specific needs of the Buyer, when the Products do meet the specifications described by the Buyer.


1. The price for the Products is determined in the Agreement (hereinafter referred to as the “Purchase Price”). The Purchase Price is exclusive of VAT, taxes and levies, import or export duties.The Purchase Price includes neither charges for delivery or collection of the Products nor the costs of any possible assembly, installation and start-up or, as the case may be, putting them into service (hereinafter referred to as the “Costs”). The Costs are at the Buyer’s expense and shall be separately invoiced, and will themselves be exclusive of VAT, taxes and levies, which are payable in addition to the Costs.


1. Unless otherwise expressly agreed upon in writing in the Agreement, the Buyer shall pay the Purchase Price and the Costs on a Pre-Payment base. Unless the Buyer has made a separate agreement with the Seller that the payment has to be made fourteen (14) or thirty (30) days of the date of the Seller’s invoice, via a transfer to the account number mentioned on the invoice, and mentioning the details as on the invoice. The Seller does with these payment agreements still have the right to ask for a deposit or even complete payment prior to delivery. Making a complaint, in accordance with the State of the Products and guarantee by the Seller paragraph 2. or 3., does not relieve the Buyer from his obligation to pay within the stated period.

2. The Purchase Price and the Costs are only effectively paid from the moment they have actually been received by the Seller.

3. The Seller does not accept payments via cheque or bill of exchange.

4. The Buyer shall not be entitled to suspend and/or delay the payment of the purchase price, nor to set off its debit towards the Seller, even in case of claims connected with this purchase and raised for whatsoever reason, including in a judicial proceeding.

5. In the case of complete or partial non-payment of the debt on the due date laid down in Payment paragraph 1., the Buyer is liable, without prior notice, to pay a default interest of 10% per annum on the total amount outstanding from the day following the due date until complete payment. Further, in the aforementioned case, the Buyer shall immediately and without prior notice pay a lump amount of compensation of 15% of the balance due, for a minimum of 125 EUR, even where a respite term is granted, and this in no way diminishes the Seller’s right to claim a higher amount of compensation.

6. In the case Seller becomes aware of any circumstance which may cause the financial status of the Buyer to substantially deteriorate, then all outstanding amounts, including those for which the Buyer is liable towards companies affiliated to the Seller, are immediately due, without the requirement of serving notice. In the aforementioned case, the Seller also has the right, immediately and without a period of notice, at his own discretion, to suspend or even terminate the Agreement by sending a written notice, , in case the financial conditions of the Buyer have become such as to endanger his performance. In such a case, the Buyer shall be liable for any kind of compensation and subject to the Seller’s right to compensation.

7. Should the Buyer request at the time of placing the order for invoicing to be passed to a third party, the Buyer, in spite of invoicing to a third party, remains principally held to the fulfilment of all commitments.

Transfer of ownership and risk

1. The Products are at the risk of the Buyer from the time of delivery.

2. The ownership of the Products remains with Seller until the moment of complete payment of the Purchase Price and Costs, or until delivery, whichever occurs last. Consequently, the transfer of ownership becomes deferred until delivery or full payment of the Purchase Price and the Costs, whichever occurs last.

3. Until ownership of the Products has passed to the Buyer, the Buyer undertakes to:

3.1 Retain the Products in their original state and not to make the Products immovable by destination, nor to mix    the Products with another commodity;

3.2 Maintain the Products in satisfactory condition and do everything possible to protect the Products against any form of partial or complete deterioration including – this enumeration being in no way restrictive – arising from fire, water damage, risk of explosion, theft, etc. and keep them insured on the Seller’s behalf for their full price against all risks to the reasonable satisfaction of the Seller, until complete payment of the Purchase Price and Costs.

4. The Buyer acknowledges that the Seller or one of its affiliated companies remains the exclusive owner of all the intellectual property rights related to the Products and the name and logo under which they are sold by the Seller and undertakes to make no claim on them, whatsoever.


1. Delivery to a Buyer who is established within the European Economic Area occurs EXW IMC Europe B.V. Ede, The Netherlands (Inco terms 2010), and to a Buyer who is established outside of the European Economic Area occurs FCA IMC Europe B.V. Ede, The Netherlands (Inco terms 2010), unless otherwise agreed upon in writing between the Seller and the Buyer in the Agreement. Where, contrary to the aforementioned, it is agreed upon in writing that the Products shall be delivered to the Buyer or to an address specified by the Buyer, then this delivery may occur in the absence of the Buyer. In that case, subject to Payment Art.1, the consignment note is valid as proof of delivery.

2. In the event of damage to the packaging and/or an insufficient number of packages, the Buyer shall record this on the consignment note at the moment the Products are delivered, where it is available. He shall inform the Seller in writing, by mail sent within twelve (12) hours following delivery of the Products.

3. Delivery periods are merely indicative and are not of the essence for the Buyer. Late delivery or material impossibility to execute the Agreement cannot be a reason for compensation at the Seller’s expense, or refusal by the Buyer to take delivery of the Products.

4. A possible expressly agreed delivery period only starts from the time when the Seller is in possession of all information and documents required to implement delivery.

5. Where the Seller has committed himself expressly and in writing to compensation in the case of late delivery in the Agreement, this compensation is only due where the Buyer advises the Seller by registered letter, within the essential term of five (5) calendar days as from the expiry of the delivery period, to be in default because of exceeding the delivery period, enclosing proof of the damage suffered. The Seller shall, nevertheless, not be bound to compensation where late delivery is the result of Force Majeure, or is the fault of the Buyer. In the last case the Buyer is liable for the damage suffered and expense incurred. Force Majeure is defined as, without this summary being limiting: order from the authorities, mobilization, war, epidemic, strike, demonstration, fire, flood, explosion, lack of raw materials or labor forces, changed economic circumstances, vandalism, exceptional weather conditions and all circumstances which are outside the Seller’s control and disturb the ordinary course of business, without the Seller being required to demonstrate the unexpectedness of these circumstances. In any case, the potential compensation as a result of late delivery is limited to 0.5% of the Purchase Price for each complete week following the 21st working day after the delivery date, with a maximum amount equal to 5% of the Purchase Price.

6. The Buyer cannot invoke late delivery by the Seller to terminate the Agreement.

7. When partial delivery has already taken place and the Buyer refuses to accept further delivery, or when the Buyer makes further delivery impossible, the invoiced amount of the Products already delivered becomes immediately due and the Buyer is liable to pay compensation, laid down as a minimum of 35% of the Purchase Price of the unexecuted part of the Agreement, which does not diminish the Seller’s right to prove greater damage.

 Right of retention

In the event of non-payment, in whole or in part, by the Buyer, of the Purchase Price and/or Costs, the Seller has a right of retention of all items and documents which were handed to him by the Buyer until complete payment of the outstanding amount, plus interests and expenses.

State of the Products and guarantee by the Seller

1. Should the Buyer be of the opinion that the new Products do not conform to the order or have been visibly damaged, the Buyer shall submit a written complaint to the Seller within 48 hours of delivery of the Products. Should the Seller not have received a written complaint from the Buyer within the aforementioned time limit, the Buyer is presumed to have accepted the Products.

2. Hidden defects must be reported to the Seller by the Buyer within a period of five (5) working days after they have been discovered by the Buyer or normally should have been discovered, by registered letter to the Seller, and in any case within a period of two (2) months following the date the Products were delivered.

3. As far as Products which have been made to size and reconditioned Products are concerned, the Seller shall furthermore only be responsible for hidden defects which affect the essential components of the Products and which oblige the Buyer to undertake radical repairs to an extent that the Buyer would never have signed the Agreement had he known about these hidden defects.

4. The Seller does not need to indemnify the Buyer where:

4.1 The Buyer or any third party has carried out repairs or alterations to the Products or has attempted to do this; or

4.2 The defects are the result of incorrect or abnormal use, for instance, the use of the Products for purposes other than those for which they might reasonably be suited, overloading, inexpert use in a manner which does not match the instructions for correct use, assembly, maintenance, installation or use that is not conform to the technical or safety norms valid for the location where the Products are used; or

4.3 Any damage occurs which is related to usual wear, to failures caused by inexperience and/or negligence of the Buyer, to overburdens, to non-authorized interventions, to fortuitous events and Force Majeure.

5. Where Products present any lack of conformity, visible damage or hidden defect as mentioned above, and, after the examination by the Seller’s technicians, the Products result to be affected by the defects, the lack of conformity or the visible damages notified by the Buyer, it is explicitly agreed upon that the Seller, according to his expert insight and according to his choice, may either repair the Products or may replace the Products, or permit a price reduction, or that the Agreement should be terminated with refund of the Purchase Price and return of the Products. The Buyer does not have the right to ask for additional compensation.

6. The ownership of Products which the Seller has refunded or replaced shall automatically be transferred to the Seller. All costs for transport, customs, assembly, disassembly, travel and
accommodation expenses of Seller’s representatives remain at the Buyer’s expense.

7. All implied warranties or conditions are excluded to the extent permitted by law.


1. The following provisions set out the entire liability of the Seller (including any liability for the acts or omission of its employees, agents, representatives and sub-contractors) to the Buyer in respect of any breach of the Agreement and any representation, statement or tortuous act or omission, including negligence, arising under or in connection with the Agreement.

2. Without prejudice to the damage resulting directly from the breach by the Seller of his explicit commitments undertaken by virtue of this Agreement, the Seller’s liability is limited to the liability which is mandatory in accordance with the applicable law.

3. Should the Seller be liable in accordance with Liability paragraph 2, the Seller can never be held liable to the Buyer for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Agreement.

4. Should the Seller be liable according to Liability paragraph 2, the maximum amount of his liability is in any case explicitly limited to the amount of the Purchase Price.

5. The Buyer, who is approached by third parties as a result of damage caused by a defect in the Products which were delivered by the Buyer to third parties in any form, is in no instance entitled to make a claim for redress against the Seller.

Suspension and dissolution

1. In the case of non-payment or incomplete payment of the invoice relating to a running individual sales transaction on the due date laid down in Payment Art.1, the Seller has the right to refuse to enter into a new individual sales transaction or to suspend the fulfilment of his commitments under any running individual sales transaction with the Buyer.

2. Without prejudice to Suspension and dissolution paragraph 1, the Seller has the right to suspend fulfilment of his commitments where, after entering into the Agreement, Seller becomes aware of any circumstance which may cause the financial status of the Buyer to substantially deteriorate. If the Seller suspends fulfilment of his commitments under the Agreement, he must advise the Buyer immediately of the suspension of a serious shortcoming before Seller’s fulfilment of his commitments under the Agreement, the Seller has the right to declare the Agreement dissolved.


1. In the event one or more provisions of the Agreement is declared void, this shall in no way affect the validity of the other provisions. The parties undertake to do their utmost to replace such voided provision by a valid provision which has the same or largely the same economic effect as the voided provision, by mutual consent.

2. For the duration of the Seller-Buyer business relationship, the Seller or one of its affiliated companies is storing information communicated by the Buyer (hereinafter referred to as the “Data”), in its customer relations database in accordance with the applicable data protection legislation. If the Buyer wishes to consult and correct the Data, it must request so by sending a registered letter to the Seller’s sales department. The Seller shall not communicate the Data to third parties that are not affiliated to Seller.

3. For the application of the present Agreement, working days are considered as: Monday to Friday inclusive, except where this day is an official public holiday in the country of the Seller.

4. Only the General and Special Terms & Conditions of Sale in the following languages versions are authentic: English. In case the Seller makes available other language versions of the General and Special Terms & Conditions of Sale, these are purely informative and parties cannot derive any rights there from.


1. The Seller may assign the Agreement or any part of it to any person, firm or company.

2. The Buyer shall not be entitled to assign the Agreement or any part of it without the prior written consent of the Seller.

Applicable law

1. With respect to what is not explicitly provided for in the General and Special Terms and Conditions of Sale and Ancillary Terms, the parties refer to the law of the country in which Seller is established, which governs this Agreement. The application of the Vienna Convention on International Sale of Goods is explicitly excluded.

Competent court

1. All disputes concerning the interpretation and enforcement of the Agreement shall be submitted to the exclusive jurisdiction of the competent Courts nearest to the registered office of the Seller, with the express exclusion of any other competent Court.

2. Competent court paragraph 1 shall operate for the benefit of the Seller and accordingly the Seller shall be entitled, at its own discretion, to waive the exclusive jurisdiction set forth in Competent court paragraph 1, and therefore take proceedings against the Buyer in its domicile and in any other court or courts having jurisdiction.



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